Shipping & Returns
For standard deliveries please allow 2~3 weeks. All orders are shipped directly to your 'ship to address'. No further carriage charges for multiple shipments will be incurred. Oversized items ship via freight carrier. On rare occasions there may be delays due to out-of-stock materials, inventory taking, weather-related shipping delays, and factory capacity limitations or closures.
All our custom-made orders begin production immediately upon your order and they cannot be cancelled, changed, refunded or returned at any time.
Please Note: that at busy times such as around Christmas and New Year our delivery times may be longer due to both the Manufacturers and Couriers dealing with a backlog of orders.
Our delivery times are given as a guide only, and we cannot accept any liability for any delay caused by the delivery agent used or for any other unexpected delays. If you require goods to arrive within a specific timescale please contact us either through our Contact Us Page or on call us 718.224.6819.
Express 2nd Day Air delivery is available for most products for an additional fee ($49.99 per unit for 2nd Day Air). Express delivery does not decrease manufacturing time, only the number of days required for shipping.
ALASKA AND HAWAII
For shipments to Alaska and Hawaii, please add $49.99 per unit to cover the additional air freight costs. Express shipments are not available to Alaska or Hawaii. We do not offer shipping outside the United States, or to APO/FPO addresses, Guam or Puerto Rico.
Standard Ground Shipping and Processing are Free.
Extra large or heavy items, including packages over 96" long or weighting more than 150 pounds will be delivered by truck with an additional fee of $50.00 per unit.
If an item is out of stock we will inform you as soon as possible and you will be given the option to cancel your order for a full refund, select an alternative, or wait for the item to come back into stock.
If we are advised by our Customer Service that there will be a delay in dispatching your order, we will notify you as soon as possible, and you will have the opportunity to cancel your order for a full refund.
We currently ship anywhere within the 50 United States at this time. We do not ship to APO/FPO addresses, PO boxes, Guam or Puerto Rico.
We are happy to deliver to an address other than your billing address, and we would recommend that you choose a delivery address where it is likely that there will be someone present to accept deliveries on working days, eg. a place of work.
We do not accept returns/refunds on custom made orders. Please contact us ASAP a email@example.com. if you have any questions with the goods you've received. No returns can be accepted without prior arrangement with ourselves.
All goods received must be fully inspected and any discrepancies, damages, shortages or defects must be notified to us within 7 days of delivery. Please check all packaging for damage upon delivery. Damaged Parcels must be signed for as Damaged. While every effort is made to ensure your goods arrive in perfect condition, please check your goods immediately upon receipt. In the unlikely event that you receive goods which are faulty, please contact us ASAP and we will either remedy the error or if a remedy is not possible, will remake the item completely.
Should you realize you have ordered incorrectly, please contact us immediately. We'll try our best to correct if your order is in the early stages of production.
Terms & Conditions
We may amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
The images of the Products on the site are for illustrative purposes only. Your Products may vary slightly from those images.
- You may only purchase Products from the site if you are a consumer (which for the avoidance of any doubt means that you may not purchase these Products in the course of business) and are at least 18 years old. If you are underage, please do not attempt to order these Products through the site.
- Classic & Modern may, in its sole discretion, choose to not process or to cancel your order in certain circumstances. This may occur, for example, when the product or service you wish to purchase is out of stock or has been mispriced, we suspect the request is fraudulent, or in other circumstances Classic & Modern deems appropriate in its sole discretion. Classic & Modern also reserves the right, in its sole discretion, to take steps to verify your identity to process your order. Classic & Modern will either not charge you or refund the charges for orders that we do not process or cancel.
- Classic & Modern orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time.
- Custom made orders are not refundable.
Product and Service Descriptions
- Classic & Modern strives to provide accurate pricing information regarding the products and services available on our website. We cannot, however, insure against pricing errors. Classic & Modern reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product or service whose price was incorrectly posted on the site as a result of an error. If this occurs, Classic & Modern will notify you by email. In addition, Classic & Modern reserves the right, at its sole discretion, to correct any error in the stated full retail price.
- Product and Service Availability
All Products shown on the site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if this has already made.
Price of Products
The prices of the Products will be as quoted on the site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a order confirmation email. The price of a Product does not include delivery charges. Our delivery charges can vary on the site from time to time.
Classic & Modern may terminate or suspend your use of any or all of the Classic & Modern website at any time and without prior notice, including if Classic & Modern believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Upon any such termination or suspension, your right to use the Classic & Modern website will immediately cease, and Classic & Modern may, without liability to you or any third party, immediately deactivate or delete your user name, password and account(s), and all associated materials, without any obligation to provide any further access to such materials.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract: we will contact you as soon as reasonably possible to notify you; and our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
DISCLAIMER OF WARRANTIES
Our Web Site and our mobile applications, and all Content available on our website, our mobile applications, or both, are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement, or fitness for a particular purpose. You acknowledge, by your use of this Web Site or our mobile applications, as applicable, that your use is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use , and that Classic & Modern, Inc. shall not be liable for any damages of any kind related to your use of this Web Site or our mobile applications. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such law.
Any action relating to the use of our Web Site, catalogs or any transaction with Classic & Modern, Inc. must be brought in the state or federal courts located in New York County, New York.
Last Modified: Jan, 2019